CGV

These General Conditions of Sale (CGV) define the terms and conditions under which La Kaz à KAM (hereinafter referred to as “the Seller”) offers the sale of food products and delicatessens to its customers (hereinafter referred to as “Customers”) via its website or in physical store.

2.1. Customers can place orders online via the Seller's website or in physical stores.

2.2. All orders are subject to product availability. The Seller reserves the right to refuse or cancel an order if a product is out of stock.

2.3. Product prices are indicated in euros (€) and may be changed without notice. Delivery costs, if applicable, are also specified at the time of ordering.

3.1. The Seller undertakes to deliver the products within the deadlines agreed upon when ordering., except in exceptional circumstances beyond its control. The seller is no longer committed to deadlines once the package is placed in the post office.. The seller undertakes to drop off the package at the post office within 72 hours maximum.

3.2. Customers are responsible for providing accurate and complete delivery information.. Any delay or delivery error due to incorrect information provided by the Customer cannot be attributed to the Seller.

3.3. Customs fees may be applied for the Customer. The Seller does not pay these customs fees.

4.1. Payments can be made online via payment methods accepted by the Seller.

4.2. In case of payment in physical store, payments can be made in cash, by credit card or any other means of payment accepted by the Seller.

5.1. Customers are required to examine the products upon receipt and report any damage or defect within the 48 hours following delivery.

5.2. Returns of non-defective products will only be accepted within 14 days following delivery, provided that the products are returned in their original packaging and in perfect condition. Return costs will be the responsibility of the Customer..

5.3. Return costs are the responsibility of the Customer. Return costs are the responsibility of the Seller if the products are broken or are non-consumable..

The Seller undertakes to protect the confidentiality of Customers’ personal information in accordance with its privacy policy.. Personal details of Customers will not be disclosed to third parties without their consent.

These general conditions may be modified at any time by the publisher of the site or its agent.. The general conditions of sale applicable to the customer are those in force on the day of their order.. The publisher obviously undertakes to keep all its old general conditions and to send them to any user who requests them..

These general conditions are subject to the application of French law and the jurisdiction of the French courts.. Contract language is

French.

Except for public order provisions, any disputes which may arise in the context of the execution of these general conditions may, before any legal action, be submitted to the discretion of the publisher of the site with a view to an amicable settlement.. It is expressly recalled that requests for amicable settlement do not suspend the time limits for taking legal action..